{"id":3,"date":"2025-12-23T02:24:19","date_gmt":"2025-12-22T19:24:19","guid":{"rendered":"https:\/\/thegoumo.com\/shopb2b\/?page_id=3"},"modified":"2026-01-20T16:54:01","modified_gmt":"2026-01-20T09:54:01","slug":"chinh-sach-giao-nhan-kiem-hang","status":"publish","type":"page","link":"https:\/\/thegoumo.com\/shopb2b\/chinh-sach-giao-nhan-kiem-hang\/","title":{"rendered":"Ch\u00ednh s\u00e1ch giao, nh\u1eadn v\u00e0 ki\u1ec3m h\u00e0ng"},"content":{"rendered":"\r\n

CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N, GIAO NH\u1eacN V\u00c0 KI\u1ec2M H\u00c0NG<\/strong><\/h1>\r\n

(\u00c1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng mua l\u1ebb v\u00e0 \u0111\u1ed1i t\u00e1c \u0111\u1eb7t h\u00e0ng s\u1ec9\/Pre-order)<\/i><\/p>\r\n

A. PH\u1ea0M VI V\u00c0 \u0110\u1ed0I T\u01af\u1ee2NG \u00c1P D\u1ee4NG<\/strong><\/h3>\r\n
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    \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng:<\/b> Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng mua l\u1ebb, c\u00e1c \u0111\u1ea1i l\u00fd\/\u0111\u1ed1i t\u00e1c \u0111\u1eb7t h\u00e0ng s\u1ec9 (Pre-order), \u0111\u1ed9i ng\u0169 giao h\u00e0ng c\u1ee7a The Goumo Vi\u1ec7t Nam v\u00e0 c\u00e1c \u0111\u01a1n v\u1ecb \u0111\u1ed1i t\u00e1c Logistics.<\/p>\r\n<\/li>\r\n

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    Ph\u1ea1m vi \u00e1p d\u1ee5ng:<\/b> Th\u1ef1c hi\u1ec7n giao nh\u1eadn h\u00e0ng tr\u00ean to\u00e0n qu\u1ed1c.<\/p>\r\n<\/li>\r\n

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    Th\u1eeba nh\u1eadn \u0111i\u1ec1u kho\u1ea3n:<\/b> B\u1eb1ng vi\u1ec7c \u0111\u1eb7t h\u00e0ng t\u1ea1i The Goumo Vi\u1ec7t Nam, kh\u00e1ch h\u00e0ng\/\u0111\u1ed1i t\u00e1c m\u1eb7c nhi\u00ean \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c quy \u0111\u1ecbnh v\u1ec1 v\u1eadn chuy\u1ec3n v\u00e0 ki\u1ec3m h\u00e0ng \u0111\u01b0\u1ee3c n\u00eau d\u01b0\u1edbi \u0111\u00e2y.<\/p>\r\n<\/li>\r\n<\/ul>\r\n

    B. QUY \u0110\u1ecaNH V\u1ec0 H\u00c0NG H\u00d3A V\u00c0 TH\u1edcI GIAN GIAO NH\u1eacN<\/strong><\/h3>\r\n
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      Ph\u00e2n lo\u1ea1i h\u00e0ng h\u00f3a:<\/b><\/p>\r\n

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        H\u00e0ng mua l\u1ebb (C\u00f3 s\u1eb5n):<\/b> \u0110\u01b0\u1ee3c x\u1eed l\u00fd v\u00e0 b\u00e0n giao cho \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n trong v\u00f2ng 24h<\/b>.<\/p>\r\n<\/li>\r\n

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        H\u00e0ng \u0111\u1eb7t tr\u01b0\u1edbc (S\u1ec9\/Pre-order):<\/b> Giao h\u00e0ng theo \u0111\u00fang l\u1ed9 tr\u00ecnh v\u00e0 ti\u1ebfn \u0111\u1ed9 \u0111\u01b0\u1ee3c cam k\u1ebft trong H\u1ee3p \u0111\u1ed3ng mua b\u00e1n gi\u1eefa hai b\u00ean.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n

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        Th\u1eddi gian nh\u1eadn h\u00e0ng d\u1ef1 ki\u1ebfn:<\/b><\/p>\r\n

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          Khu v\u1ef1c n\u1ed9i th\u00e0nh:<\/b> Giao trong ng\u00e0y ho\u1eb7c theo l\u1ecbch h\u1eb9n.<\/p>\r\n<\/li>\r\n

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          Khu v\u1ef1c t\u1ec9nh\/ngo\u1ea1i th\u00e0nh:<\/b> T\u1eeb 3 – 5 ng\u00e0y l\u00e0m vi\u1ec7c<\/b> (kh\u00f4ng t\u00ednh Ch\u1ee7 nh\u1eadt, ng\u00e0y L\u1ec5).<\/p>\r\n<\/li>\r\n

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          L\u01b0u \u00fd:<\/b> Th\u1eddi gian c\u00f3 th\u1ec3 thay \u0111\u1ed5i do \u0111i\u1ec1u ki\u1ec7n th\u1eddi ti\u1ebft ho\u1eb7c c\u00e1c t\u00ecnh hu\u1ed1ng b\u1ea5t kh\u1ea3 kh\u00e1ng. N\u1ebfu ch\u1eadm tr\u1ec5 qu\u00e1 10 ng\u00e0y<\/b> so v\u1edbi cam k\u1ebft, kh\u00e1ch h\u00e0ng c\u00f3 quy\u1ec1n h\u1ee7y \u0111\u01a1n m\u00e0 kh\u00f4ng ch\u1ecbu b\u1ea5t k\u1ef3 chi ph\u00ed n\u00e0o.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n

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          H\u00e0ng h\u00f3a h\u1ea1n ch\u1ebf v\u1eadn chuy\u1ec3n:<\/b> The Goumo Vi\u1ec7t Nam t\u1eeb ch\u1ed1i v\u1eadn chuy\u1ec3n c\u00e1c m\u1eb7t h\u00e0ng n\u1eb1m trong danh m\u1ee5c c\u1ea5m c\u1ee7a Ph\u00e1p lu\u1eadt, c\u00e1c ch\u1ea5t d\u1ec5 ch\u00e1y n\u1ed5, h\u00f3a ch\u1ea5t \u0111\u1ed9c h\u1ea1i m\u00e0 kh\u00f4ng c\u00f3 gi\u1ea5y ph\u00e9p chuy\u00ean d\u00f9ng.<\/p>\r\n<\/li>\r\n<\/ol>\r\n

          C. H\u00ccNH TH\u1ee8C GIAO H\u00c0NG V\u00c0 PH\u00c2N \u0110\u1ecaNH TR\u00c1CH NHI\u1ec6M CH\u1ee8NG T\u1eea<\/strong><\/h3>\r\n
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            H\u00ecnh th\u1ee9c giao h\u00e0ng:<\/b><\/p>\r\n

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              S\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 giao h\u00e0ng chuy\u00ean nghi\u1ec7p \u0111\u1ed1i v\u1edbi t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng t\u1ec9nh xa, n\u1ed9i th\u00e0nh v\u00e0 ngo\u1ea1i th\u00e0nh.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n

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              Ph\u00e2n \u0111\u1ecbnh tr\u00e1ch nhi\u1ec7m cung c\u1ea5p ch\u1ee9ng t\u1eeb h\u00e0ng h\u00f3a:<\/b><\/p>\r\n

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                The Goumo Vi\u1ec7t Nam:<\/b> C\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7 v\u00e0 ch\u00ednh x\u00e1c c\u00e1c ch\u1ee9ng t\u1eeb li\u00ean quan \u0111\u1ebfn h\u00e0ng h\u00f3a cho t\u1ed5 ch\u1ee9c cung c\u1ea5p d\u1ecbch v\u1ee5 Logistics v\u00e0 b\u00ean nh\u1eadn h\u00e0ng.<\/p>\r\n<\/li>\r\n

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                \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n:<\/b> C\u00f3 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p ch\u1ee9ng t\u1eeb h\u00e0ng h\u00f3a trong qu\u00e1 tr\u00ecnh giao nh\u1eadn \u0111\u1ec3 ph\u1ee5c v\u1ee5 vi\u1ec7c l\u01b0u th\u00f4ng. Cung c\u1ea5p Phi\u1ebfu giao h\u00e0ng<\/b> c\u00f3 \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin: T\u00ean ng\u01b0\u1eddi nh\u1eadn, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i, \u0111\u1ecba ch\u1ec9 ng\u01b0\u1eddi nh\u1eadn v\u00e0 t\u00ean h\u00e0ng h\u00f3a.<\/p>\r\n<\/li>\r\n

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                Tr\u00e1ch nhi\u1ec7m ph\u00e1p l\u00fd:<\/b> \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n c\u00f3 quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m cung c\u1ea5p h\u00f3a \u0111\u01a1n\/ch\u1ee9ng t\u1eeb v\u1eadn chuy\u1ec3n cho c\u01a1 quan qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc khi c\u00f3 y\u00eau c\u1ea7u.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n

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                Quy \u0111\u1ecbnh v\u1ec1 bao b\u00ec v\u00e0 ni\u00eam phong:<\/b><\/p>\r\n

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                  T\u1ea5t c\u1ea3 c\u00e1c \u0111\u01a1n h\u00e0ng \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u00f3ng g\u00f3i s\u1eb5n s\u00e0ng tr\u01b0\u1edbc khi v\u1eadn chuy\u1ec3n v\u00e0 \u0111\u01b0\u1ee3c ni\u00eam phong b\u1edfi The Goumo Vi\u1ec7t Nam<\/b>.<\/p>\r\n<\/li>\r\n

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                  Tr\u00ean bao b\u00ec hi\u1ec3n th\u1ecb r\u00f5: T\u00ean ng\u01b0\u1eddi nh\u1eadn, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i v\u00e0 \u0111\u1ecba ch\u1ec9 nh\u1eadn h\u00e0ng.<\/p>\r\n<\/li>\r\n

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                  \u0110\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1eadn chuy\u1ec3n h\u00e0ng h\u00f3a theo nguy\u00ean t\u1eafc \u201cNguy\u00ean \u0111ai, nguy\u00ean ki\u1ec7n\u201d<\/b>.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n

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                  Ch\u1ee9ng t\u1eeb ph\u00e1p l\u00fd \u0111i k\u00e8m:<\/b><\/p>\r\n

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                    \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o an to\u00e0n h\u00e0ng h\u00f3a, The Goumo Vi\u1ec7t Nam s\u1ebd g\u1eedi k\u00e8m Phi\u1ebfu b\u00e1n h\u00e0ng h\u1ee3p l\u1ec7<\/b> b\u00ean trong b\u01b0u ki\u1ec7n (n\u1ebfu c\u00f3).<\/p>\r\n<\/li>\r\n

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                    Sau khi kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn nh\u1eadn h\u00e0ng, The Goumo Vi\u1ec7t Nam s\u1ebd xu\u1ea5t h\u00f3a \u0111\u01a1n \u0111i\u1ec7n t\u1eed v\u00e0 g\u1eedi qua email c\u1ee7a kh\u00e1ch h\u00e0ng cung c\u1ea5p.<\/p>\r\n<\/li>\r\n

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                    H\u00f3a \u0111\u01a1n t\u00e0i ch\u00ednh ho\u1eb7c phi\u1ebfu b\u00e1n h\u00e0ng<\/b> l\u00e0 c\u0103n c\u1ee9 h\u1ed7 tr\u1ee3 qu\u00e1 tr\u00ecnh x\u1eed l\u00fd khi\u1ebfu n\u1ea1i, x\u00e1c \u0111\u1ecbnh gi\u00e1 tr\u1ecb th\u1ecb tr\u01b0\u1eddng v\u00e0 \u0111\u1ea3m b\u1ea3o h\u00e0ng h\u00f3a l\u01b0u th\u00f4ng \u0111\u00fang quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n

                    D. CH\u00cdNH S\u00c1CH KI\u1ec2M H\u00c0NG V\u00c0 \u0110\u1ed2NG KI\u1ec2M<\/strong><\/h3>\r\n

                    Kh\u00e1c v\u1edbi c\u00e1c s\u00e0n TM\u0110T th\u00f4ng th\u01b0\u1eddng, The Goumo Vi\u1ec7t Nam khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng ki\u1ec3m tra h\u00e0ng h\u00f3a \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng cao nh\u1ea5t:<\/p>\r\n

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                      Quy\u1ec1n \u0111\u1ed3ng ki\u1ec3m:<\/b> Khi nh\u1eadn h\u00e0ng, qu\u00fd kh\u00e1ch c\u00f3 quy\u1ec1n y\u00eau c\u1ea7u nh\u00e2n vi\u00ean giao h\u00e0ng m\u1edf b\u01b0u ki\u1ec7n \u0111\u1ec3 ki\u1ec3m tra: s\u1ed1 l\u01b0\u1ee3ng, m\u00e3 s\u1ea3n ph\u1ea9m, t\u00ecnh tr\u1ea1ng v\u1eadt l\u00fd (kh\u00f4ng m\u00f3p m\u00e9o, v\u1ee1 h\u1ecfng).<\/p>\r\n<\/li>\r\n

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                      X\u1eed l\u00fd sai s\u00f3t:<\/b><\/p>\r\n

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                        N\u1ebfu s\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang lo\u1ea1i ho\u1eb7c h\u01b0 h\u1ecfng: Qu\u00fd kh\u00e1ch t\u1eeb ch\u1ed1i nh\u1eadn h\u00e0ng v\u00e0 kh\u00f4ng ph\u1ea3i thanh to\u00e1n.<\/p>\r\n<\/li>\r\n

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                        N\u1ebfu kh\u00e1ch s\u1ec9 nh\u1eadn h\u00e0ng s\u1ed1 l\u01b0\u1ee3ng l\u1edbn: C\u1ea7n k\u00fd bi\u00ean b\u1ea3n giao nh\u1eadn ghi r\u00f5 s\u1ed1 l\u01b0\u1ee3ng th\u1ef1c t\u1ebf. M\u1ecdi khi\u1ebfu n\u1ea1i v\u1ec1 thi\u1ebfu h\u1ee5t s\u1ed1 l\u01b0\u1ee3ng sau khi nh\u00e2n vi\u00ean giao h\u00e0ng r\u1eddi \u0111i s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd d\u1ef1a tr\u00ean Video m\u1edf h\u00e0ng (unboxing).<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n

                        E. CH\u00cdNH S\u00c1CH KHI\u1ebeU N\u1ea0I V\u00c0 B\u1ed2I TH\u01af\u1edcNG<\/strong><\/h3>\r\n
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                          Th\u1eddi h\u1ea1n khi\u1ebfu n\u1ea1i:<\/b> * H\u00e0ng h\u01b0 h\u1ecfng\/Thi\u1ebfu: Trong v\u00f2ng 24h<\/b> k\u1ec3 t\u1eeb khi k\u00fd nh\u1eadn h\u00e0ng.<\/p>\r\n

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                            H\u00e0ng l\u1ed7i k\u1ef9 thu\u1eadt: Theo quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch B\u1ea3o h\u00e0nh c\u1ee7a t\u1eebng ch\u1ee7ng lo\u1ea1i s\u1ea3n ph\u1ea9m.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n

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                            B\u1eb1ng ch\u1ee9ng khi\u1ebfu n\u1ea1i:<\/b> Kh\u00e1ch h\u00e0ng c\u1ea7n cung c\u1ea5p h\u00ecnh \u1ea3nh m\u1eb7t ngo\u00e0i ki\u1ec7n h\u00e0ng v\u00e0 Video qu\u00e1 tr\u00ecnh m\u1edf h\u00e0ng r\u00f5 n\u00e9t m\u00e3 \u0111\u01a1n h\u00e0ng.<\/p>\r\n<\/li>\r\n

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                            M\u1ee9c b\u1ed3i th\u01b0\u1eddng:<\/b><\/p>\r\n

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                              Tr\u01b0\u1eddng h\u1ee3p th\u1ea5t l\u1ea1c ho\u1eb7c h\u01b0 h\u1ecfng do l\u1ed7i v\u1eadn chuy\u1ec3n: B\u1ed3i th\u01b0\u1eddng 100% gi\u00e1 tr\u1ecb h\u00e0ng h\u00f3a<\/b> (d\u1ef1a tr\u00ean h\u00f3a \u0111\u01a1n t\u00e0i ch\u00ednh\/phi\u1ebfu b\u00e1n h\u00e0ng \u0111i k\u00e8m).<\/p>\r\n<\/li>\r\n

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                              The Goumo Vi\u1ec7t Nam c\u00f3 quy\u1ec1n t\u1eeb ch\u1ed1i b\u1ed3i th\u01b0\u1eddng n\u1ebfu h\u01b0 h\u1ecfng do kh\u00e1ch h\u00e0ng t\u1ef1 v\u1eadn chuy\u1ec3n ho\u1eb7c \u0111\u00f3ng g\u00f3i sai quy c\u00e1ch khi g\u1eedi tr\u1ea3 h\u00e0ng.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n

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                              TH\u00d4NG TIN LI\u00caN H\u1ec6 X\u1eec L\u00dd KHI\u1ebeU N\u1ea0I:<\/strong><\/p>\r\n

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                                Hotline:<\/b> 093 7 52 52 99<\/p>\r\n<\/li>\r\n

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                                Email:<\/b> Thegoumo@gmail.com<\/p>\r\n<\/li>\r\n

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                                V\u0103n ph\u00f2ng:<\/b> The Goumo Vi\u1ec7t Nam – 60 \u0111\u01b0\u1eddng Ch\u1ee3 Hi\u1ec7p Tr\u01b0\u1eddng, KP.Hi\u1ec7p Tr\u01b0\u1eddng, Ph\u01b0\u1eddng Thanh \u0110i\u1ec1n, t\u1ec9nh T\u00e2y Ninh.<\/p>\r\n<\/li>\r\n<\/ul>","protected":false},"excerpt":{"rendered":"

                                CH\u00cdNH S\u00c1CH V\u1eacN CHUY\u1ec2N, GIAO NH\u1eacN V\u00c0 KI\u1ec2M H\u00c0NG (\u00c1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng mua l\u1ebb v\u00e0 \u0111\u1ed1i t\u00e1c \u0111\u1eb7t h\u00e0ng s\u1ec9\/Pre-order) A. PH\u1ea0M VI V\u00c0 \u0110\u1ed0I T\u01af\u1ee2NG \u00c1P D\u1ee4NG \u0110\u1ed1i t\u01b0\u1ee3ng \u00e1p d\u1ee5ng: Ch\u00ednh s\u00e1ch n\u00e0y \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng mua l\u1ebb, c\u00e1c \u0111\u1ea1i l\u00fd\/\u0111\u1ed1i t\u00e1c \u0111\u1eb7t h\u00e0ng s\u1ec9 (Pre-order), \u0111\u1ed9i ng\u0169 giao…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":7389,"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/pages\/3\/revisions\/7389"}],"wp:attachment":[{"href":"https:\/\/thegoumo.com\/shopb2b\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}